Consideration for the Value Chain and Stakeholders

Major Value Chain and Stakeholders

The Daigas Group is responsible for the entire process, from the procurement and transportation of natural gas through city gas production and power generation to the supply* and sale of gas and power, as well as equipment maintenance. The Group is committed to contributing to the good of various stakeholders through a wide range of opportunities.

■ Major Value Chain and Stakeholders

Major Value Chain and Stakeholders
  • * In April 2022, Osaka Gas Network Co., Ltd. took over the city gas pipeline business of Osaka Gas Co., Ltd.

City Gas Value Chain of the Daigas Group

The Daigas Group procures natural gas, which is a stable and environmental energy source, from suppliers outside Japan, and provides the gas to customers.
The Group underpins the safety and peace of mind of customers by procuring natural gas in a stable manner and building a solid security and accident-prevention system. At the same time, the Group has been expanding the scope of its business and enhancing its city gas value chain.

Procurement (drilling)

We have concluded long-term LNG procurement contracts with suppliers in eight countries for the stable procurement of raw materials, under which we buy about 10,575,000 tons of LNG every year.

Transportation, production and supply*

LNG is imported and received by us before being gasified (processed into city gas) at domestic processing terminals. City gas produced through these processes is supplied to around 5,140,000 customers, mainly those in the Kansai region, through gas pipes with a combined length of about 63,100 km. For city gas to be delivered to the customers safely and without worry, we are doing our utmost to take safety, security and disaster-prevention measures in each process.

  • * In April 2022, Osaka Gas Network Co., Ltd. took over the city gas pipeline business of Osaka Gas Co., Ltd.

International Energy Business

In our international business, we take part in gas field development and seek out opportunities to participate in new projects in other countries. We are also actively expanding the scope of our business, including expanding our international LNG bases and our energy business in Southeast Asia.

Electricity Value Chain of the Daigas Group

Diversity in Power Sources

Osaka Gas is focused mainly on thermal power generation using natural gas, which is a clean energy source with a low environmental impact, in combination with FIT-based generation using photovoltaic, biomass, and wind energy sources. Subsequently, the Daigas Group continues to develop more power sources, aiming to provide an even more stable supply of electricity.

■ Composition of electricity sources (in kWh) owned by Osaka Gas (based on a power generation plan spanning April 1, 2021, to March 31, 2022)

  • Our CO2 emission coefficient (adjusted) for FY2022 is 0.361 kg-CO2/kWh (estimate).

    ・Our CO2 emission coefficient (adjusted) for FY2022 is 0.361 kg-CO2/kWh (estimate).

  • We offer some of our customers a zero CO2 emission rate plan that combines FIT power along with non-fossil fuel certificates, as well as a rate plan that uses surplus electricity generated by Ene-Farm type S, a residential fuel cell. The composition of power sources of other rate plans that do not have a specific power source is as shown on the left.

  • *1 Part of the cost for us to procure this electricity is covered by the levy collected from all electricity users, including those who are not our customers. The CO2 emissions of this electricity are treated as having the average CO2 emissions of electricity nationwide, including thermal power generation.
  • *2 Electricity traded via this market includes hydrogen power, thermal power, nuclear power, FIT electricity and electricity generated from renewable energy sources.

Power supply mechanism

The Daigas Group began supplying electricity to households and business operators such as restaurants and merchandise shops in April 2016 following full liberalization of the retail power market. The Group provides electricity to its customers, using power transmission and distribution networks operated by Kansai Transmission and Distribution, Inc. or other companies, which means that the service quality and reliability will remain the same as before. The Daigas Group has established a solid electricity supply system whereby power supply will not be suspended even if problems occur at power plants operated by the Group.

■ Flow of Electricity Supply

Flow of Electricity Supply

A representative from the general power distributor (such as Kansai Transmission and Distribution, Inc.) visits customers’ residences every four years to inspect household electrical equipment.

Promotion of Activities for Sustainability Together with Business Partners

Osaka Gas’s task of delivering city gas to customers cannot be achieved without the cooperation of not only Daigas Group companies but also various business partners. We believe it is necessary for the Daigas Group to control the social and environmental effects that are generated in these business processes in the most responsible manner and in close cooperation with our business partners.

The Daigas Group has formulated the Daigas Group Procurement Policy as a way to fulfill its CSR in procurement activities and has disclosed it together with the Daigas Group Procurement Policy for Suppliers on Osaka Gas’s website. New materials suppliers are briefed about the policies before starting business transactions with the Daigas Group. Major suppliers are to be asked to reconfirm the content of the policies during an annual sustainability activity survey as part of our follow-up efforts.

We also conduct questionnaire surveys on sustainability activities, which are answered by LNG suppliers, gas appliance makers and companies involved in the gas business on a consignment basis, including gas service chains and construction companies.

In addition, under our “Green Partner Initiative,” our business partners recognized as being active in environmental management are registered as “Green Partners.” The registration initially applied to only gas pipeline materials suppliers. At present, however, other parties are also eligible to register. We will continue to work with our suppliers to fulfill our CSR and aim to promote mutual prosperity along the entire value chain, from LNG drilling to marketing, sales and consumption.

Activities at overseas business bases

Based on the “Daigas Group Code of Business Conduct,” Osaka Gas overseas companies have summarized work rules in an “Employee Handbook,” which each employee receives, and the companies also ensure that employees become familiar with the content. Through such efforts, employee awareness grows with respect to human rights, work standards, the environment and anti-corruption measures.

Daigas Group Procurement Policy

Procurement Policy in line with the UN Global Compact, etc.

The Daigas Group's basic policy regarding purchasing activities was established in June of 1992 under the “Policy for Purchasing” and the “CSR-based Purchasing Guidelines” which summarize requests to business partners with respect to corporate social responsibility (CSR). In April 2020, these rules were revised into the Daigas Group Procurement Policy and the Daigas Group Procurement Policy for Suppliers so that the Daigas Group could work with suppliers on global social issues.

The term “Compliance,” put first in both policies, means that in purchasing, employees should act as responsible members of society by following the letter and spirit of all relevant laws, as well as accepted norms and corporate ethics. “Relevant laws” means not only the relevant laws of countries where we do business, but also laws and regulations related to fulfilling corporate social responsibility regarding labor and human rights, including the 10 principles of the UN Global Compact. Among the contents of the Daigas Group Procurement Policy for Suppliers, points to note about efforts for social sustainability, in particular, have been put together into the Daigas Group Procurement Guidelines for Suppliers for easy reference.

Daigas Group Procurement Policy (formulated June 1992, revised April 2020)

  • 1. Compliance
  • 2. Open Trading
  • 3. Fair Dealing
  • 4. Contribution to Environmental Conservation
  • 5. Trusting Relationship

Daigas Group Procurement Policy for Suppliers (formulated June 1992, revised April 2020)

  • 1. Compliance
  • 2. Quality and Safety Enhancement
  • 3. Fair Price
  • 4. Deadlines
  • 5. Maintenance and After-Sales Service
  • 6. Respect for Human Rights
  • 7. Fair Working Conditions and Respect for Workers’ Rights
  • 8. Safe and Healthy Working Environment
  • 9. Contribution to Environmental Conservation
  • 10. Ethical Corporate Management
  • 11. Sound Corporate Management
  • 12. Policy Enforcement System

Sustainability of
the Daigas Group
President's Commitment
Values and Sustainability Promotion of the Daigas Group
Daigas Group's Values Daigas Group Charter of Business Conduct and Management Policy Daigas Group Code of Business Conduct Sustainability Promotion System and Management Stakeholder Engagement Initiatives the Daigas Group Participates In Commendation from the Outside
Sustainability Management and Value Creation Process
Value Creation Process of the Daigas Group Long-Term Management Vision 2030 Medium-Term Management Plan 2023 Daigas Group Carbon Neutral Vision
Actions on Materiality
Materiality of the Daigas Group Materiality Review Cycle Customer Health and Safety
(FY2021 Report)
Energy / Emissions
(FY2021 Report)
Local Communities
(FY2021 Report)
Customer Privacy
(FY2021 Report)
Supplier Assessment
(FY2021 Report)
Training and Education
(FY2021 Report)
Diversity and Equal Opportunity
(FY2021 Report)
Economic Performance
(FY2021 Report)
Creating Value for Customers
(Charter I)
Contributing to the Sustainability of the Environment and Society
(Charter Ⅱ)
Engaging with and Contributing to Society (Charter Ⅲ) Respecting Human Rights
(Charter IV)
Complying with Laws and Regulations (Charter V) Providing Work Environment That Supports Employees’ Personal Growth (Charter VI)
Corporate Governance
Corporate Governance Risk Management Compliance Messages from Outside Directors
Value Chain and Sustainability
Consideration for the Value Chain and Stakeholders Social Impact of Business Activities in Our Energy Value Chain and Our Efforts toward Sustainability
Daigas Group's Efforts for SDGs
Special Features: Co-create Value for a Sustainable Future - Daigas Group×Stakeholders Achieving a Low Carbon / Carbon Neutral Society Establishing Lifestyles and Businesses Adjusted to the New Normal Enhancing Resilience of Customers and Society Back Numbers of Special Features
FY2021 Activities Report
Creating Value for Customers (Charter I)
Charter I Index Management for Creating Value for Customers Safety and Security 1:
Procurement Stage
Safety and Security 2:
Processing Stage
Safety and Security 3:
Distribution Stage
Safety and Security 4:
Consumption Stage
Incorporating Customer Opinions Proposing New Value
Contributing to the Sustainability of the Environment and Society (Charter Ⅱ)
Charter Ⅱ Index Management toward Contributing to the Sustainability of the Environment and Society Environmental Management Environmental Management: Indicators, Targets and Results Actions for Climate Change: Recognition of and Action on Risks and Opportunities Actions for Climate Change: Method to Evaluate Effects of CO2 Emissions Reduction Actions for Climate Change: Working to Reduce CO2 Emissions in Business Activities Actions for Climate Change: Working to Reduce CO2 Emissions at Customer Sites Efforts in Resource Recycling Conserving Biodiversity Developing Environmental Technologies Addressing Environmental Risk Promotion of Green Purchasing Environmental Communication
Engaging with and Contributing to Society (Charter Ⅲ)
Charter Ⅲ Index Management of Engagement with and Contribution to Society Social Contribution Activities Corporate Volunteering Activities under the Small Light Campaign Activities for Promoting Communication with Society Activities at Osaka Gas' Foundations
Respecting Human Rights (Charter IV)
Charter IV Index Status of Management regarding Respect for Human Rights Human Rights Due Diligence Action on Human Rights
Complying with Laws and Regulations (Charter V)
Charter V Index Management for Complying with Laws and Regulations Compliance Promotion Efforts Efforts for Protection of Personal Information Information Security Consultations and Reports from Partner Companies
Providing Work Environment That Supports Employees’ Personal Growth (Charter VI)
Charter VI Index Status of Management to Support Employees' Personal Growth Employment Acceptance of Diversity Balancing Work and Family Human Resource Development and Rewards Communication Between Employees and Company Improving Occupational Health and Safety
Reporting Guidance and Guidelines and ESG Data
Reporting Guidelines
ESG Data
Environmental Performance Data Social Data Governance Data
Policy on Reporting Sustainability Activities Third-Party Review /
Third-Party Verification
Download Sustainability Site Terminology Search by Purpose Course Taken Since the Company's Foundation Sustainability Site Map We Value Your Feedback Topics backnumber Osaka Gas in brief