Consultations and Reports from Business Partners and Others

Consultations and Reports from Business Partners and Others

Consultations and Reports from Business Partners and Others

"Compliance Desk"

This Compliance Desk is available for:

・Executives, employees, and temporary employees of partner companies that have provided Daigas Group companies with goods and services, as well as freelancers (specified persons engaged in entrusted business).
・Temporary employees who are working at Daigas Group companies.
・Those who have worked as executives, employees and temporary employees of partner companies within the past year, freelancers (specified persons engaged in entrusted business) who have conducted business with Daigas Group companies within the past year, and those who have worked at Daigas Group companies within the past year.

Matters for consultation and reporting

・You may contact this Compliance Desk if there has been any violation of laws or regulations at any Daigas Group company.
・For requests and opinions not relating to violations of laws or regulations, please contact the division concerned.
・If you wish to seek a consultation or make a report, please complete the consultation/report form available at the link below.

Content of consultations and reports

・When receiving a consultation or report, the Compliance Desk will send you a message of receipt by e-mail or telephone. (The receipt notification may be delayed if your consultation or report is made around a weekend or national holiday, during the year-end and New Year holidays and Golden Week holidays, or during summer vacation. )
・According to the content of your consultation or report, the facts will be investigated and, where necessary, corrective measures will be taken to prevent recurrence.
・Anonymous consultations and reports are permitted. However, you are urged to provide your name and contact information if possible, due to limitations on investigating the facts and reporting the results otherwise.

Protecting consulters and reporters

・The names and privacy of those who have consulted with, or reported to us are kept secret. You will not be subject to attempts to identify you or suffer any disadvantage as a result of using this Compliance Desk.

* Please be advised that we may be unable to reply to you, if you have not filled in the form properly, or depending upon the content of your report or consultation.
* For matters to be addressed not by this Compliance Desk but by other divisions of the Daigas Group, the division in charge may contact you.
* The personal information you provide will be used only when it is necessary to respond to your consultation or report, or to deal with the issues, and will not be used for other purposes.

Handling of Consultations and Reports after Receipt

・We will respond appropriately in accordance with the Whistleblower Protection Act, which is intended to protect whistleblowers who report violations of laws and regulations to business operators, administrative organs, media organizations, and other parties from disadvantageous treatment and to facilitate the early detection and correction of misconduct, as well as the Daigas Group's common rules and other applicable regulations.
・Any interference with consultations or reports is strictly prohibited.
・Necessary measures will be taken to ensure independence in handling consultations or reports involving senior management.
・Any person involved in the matter concerned will not participate in handling the consultation or report.
・The persons responsible for handling consultations and reports will be limited to the minimum number necessary. Records relating to consultations and reports will be retained for the period specified in the document management rules in a secure location accessible only to those authorized persons.
・The operation of this system is periodically evaluated and reviewed, and improvements are made as necessary. Persons responsible for handling consultations and reports receive periodic training to maintain its proper operation and make further improvements.
・For information on the operation of this system, please refer to the " Governance / Compliance / Internal Reporting Systems and Compliance Desks" section in the Daigas Group Sustainability Report.