Training and Education (FY2021 Report)

Materiality Indicators

Management Approach

Why the topic is material

The Daigas Group is committed to creating value primarily for customers, as well as for society, shareholders, and employees, as stated in the Daigas Group Declaration, part of the Daigas Group Corporate Principles.
We believe that developing human and intellectual capital is a source of value creation. The Daigas Group’s Long-Term Management Vision 2030 lists the promotion of work style reform and development of human resources as important goals to be attained by 2030. We consider it vital to develop personnel who are capable of working in an active manner in a rapidly changing business environment, and to that end we offer a range of training and educational programs aimed at developing individual capabilities.


Within the Group

Management systems and performance

Indicator (GRI Standards: 404-1)

Average hours of training per year per employee


The Daigas Group Code of Business Conduct was formulated and the Group has declared its intention of creating workplaces in which employees can work with peace of mind. We will respect employee individuality and support career design and skills development to enable diverse personnel to reach their full potential.

(International and domestic standards)

  • ・U.N. Global Compact
  • ・Act for Measures to Support the Development of the Next Generation
  • ・Act on the Promotion of Women’s Participation and Advancement in the Workplace

(In-house policy and standards)

  • ・Daigas Group Code of Business Conduct
  • ・Daigas Group Diversity Promotion Policy


Osaka Gas has introduced a personnel system that helps all employees to clarify their roles and expectations through meetings with superiors who serve as training advisors. Employees themselves select a career track course to pursue.
We offer a wide range of training programs for all positions and job descriptions, in addition to the system of training by career track. These include training programs by level—junior/new, mid-level, managerial, etc.—along with self-directed training. Overseas business training is also conducted to develop personnel who can play an active role globally.

■ HR Development System

Human Resources Dept. Guidance on common training elements company-wide
Organizational unit Guidance on training elements unique to the organizational unit (job expertise, acquisition of qualification, etc.)
Supervisors Person responsible for training
Personal tutor and advisor (PTA) Person in charge of training new employees for three years after joining the company
General affairs Supervision of and support for training


To help develop employee skills, we conduct assessments through meetings between employees and their superiors based on Management by Objectives (MBO), with periodic follow-up meetings. This mechanism encourages each individual’s willingness to grow and helps us formulate a training plan.

Participation in e-Learning (security, information security, environment) programs, partly includes temporary employees and part-time workers
  • Average annual hours of training per employee
  • 25.1 hours / person
  • Participation in e-Learning (security, information security, environment and human rights) programs, partly includes temporary employees and part-time workers
  • Number of participants: 5,411 / course
  • No. of hours: 3.61 hours / person

Specific actions taken regarding materiality

Sustainability of
the Daigas Group
President's Commitment Transition Finance
Values and Sustainability Promotion of the Daigas Group
Daigas Group's Values Daigas Group Charter of Business Conduct and Management Policy Daigas Group Code of Business Conduct Sustainability Promotion System and Management Stakeholder Engagement Initiatives the Daigas Group Participates In Commendation from the Outside
Sustainability Management and Value Creation Process
Value Creation Process of the Daigas Group Long-Term Management Vision 2030 Medium-Term Management Plan 2023 Daigas Group Carbon Neutral Vision
Actions on Materiality
Materiality of the Daigas Group Materiality Review Cycle Creating Value for Customers
(Charter I)
Contributing to the Sustainability of the Environment and Society
(Charter Ⅱ)
Engaging with and Contributing to Society (Charter Ⅲ) Respecting Human Rights
(Charter IV)
Complying with Laws and Regulations (Charter V) Providing Work Environment That Supports Employees’ Personal Growth (Charter VI)
Corporate Governance
Corporate Governance Risk Management Compliance Messages from Outside Directors
Value Chain and Sustainability
Consideration for the Value Chain and Stakeholders Social Impact of Business Activities in Our Energy Value Chain and Our Efforts toward Sustainability
Daigas Group's Efforts for SDGs
Special Features: Co-create Value for a Sustainable Future - Initiatives to Achieve Carbon Neutrality Back Numbers of Special Features
FY2022 Activities Report
Creating Value for Customers (Charter I)
Charter I Index Management for Creating Value for Customers Safety and Security 1:
Procurement Stage
Safety and Security 2:
Processing Stage
Safety and Security 3:
Distribution Stage
Safety and Security 4:
Consumption Stage
Incorporating Customer Opinions Proposing New Value
Contributing to the Sustainability of the Environment and Society (Charter Ⅱ)
Charter Ⅱ Index Management toward Contributing to the Sustainability of the Environment and Society Environmental Management Environmental Management: Indicators, Targets and Results Actions for Climate Change: Recognition of and Action on Risks and Opportunities Actions for Climate Change: Method to Evaluate Effects of CO2 Emissions Reduction Actions for Climate Change: Working to Reduce CO2 Emissions in Business Activities Actions for Climate Change: Working to Reduce CO2 Emissions at Customer Sites Efforts in Resource Recycling Conserving Biodiversity Developing Environmental Technologies Addressing Environmental Risk Promotion of Green Purchasing Environmental Communication
Engaging with and Contributing to Society (Charter Ⅲ)
Charter Ⅲ Index Management of Engagement with and Contribution to Society Activities for Promoting Communication with Society Corporate Volunteering Activities under the Small Light Campaign Social Contribution Activities Activities at Osaka Gas' Foundations
Respecting Human Rights (Charter IV)
Charter IV Index Status of Management regarding Respect for Human Rights Human Rights Due Diligence Action on Human Rights
Complying with Laws and Regulations (Charter V)
Charter V Index Management for Complying with Laws and Regulations Compliance Promotion Efforts Efforts for Protection of Personal Information Information Security Consultations and Reports from Partner Companies
Providing Work Environment That Supports Employees’ Personal Growth (Charter VI)
Charter VI Index Status of Management to Support Employees' Personal Growth Employment Acceptance of Diversity Balancing Work and Family Human Resource Development and Rewards Communication Between Employees and Company Improving Occupational Health and Safety
Reporting Guidance and Guidelines and ESG Data
Reporting Guidelines
ESG Data
Environmental Performance Data Social Data Governance Data
Policy on Reporting Sustainability Activities Third-Party Verification Download Sustainability Site Terminology Search by Purpose Course Taken Since the Company's Foundation Sustainability Site Map We Value Your Feedback Topics backnumber Osaka Gas in brief